Shipping policy

Shipping Policy

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Welcome to EnzoCart.in. We are committed to delivering your orders safely and efficiently across India. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation along with tracking details (if available).

Shipping Coverage

We currently ship to most locations across India.

Delivery Time

Standard delivery time is up to 7 business days from the date of shipment.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Remote and rural areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Any promotional free-shipping offers will be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and serviceable pin codes across India.

Please note:

COD availability depends on the delivery location.
We reserve the right to limit or disable COD for certain orders or regions.
Customers are requested to keep the exact amount ready at the time of delivery whenever possible.

Order Tracking

Once your order has been dispatched, you may receive tracking information via email, SMS, or WhatsApp, allowing you to monitor your shipment status.

Delayed or Lost Shipments

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. If your order has not arrived within the expected delivery period, please contact our customer support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order. EnzoCart.in will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery with photographs of the package and product so that we can assist you promptly.

Returns

We offer a 7-day return policy. If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order, subject to our Return & Refund Policy.